Last updated: July 2026
This Privacy Policy explains how MADDY PARIS ("MADDY PARIS", "we", "us" or "our") collects, uses, shares and protects your personal information when you visit or make a purchase from maddyparis.com (the "Site"). By using the Site, you agree to the practices described in this policy.
Information we collect
When you browse the Site, place an order or create an account, we may collect:
- Information you provide: your name, billing and shipping address, email address, phone number and order details.
- Payment information: your payment card details, which are collected and processed securely by our payment providers. We do not store your full card details.
- Device and usage information: your IP address, browser and device type, pages viewed and how you interact with the Site, collected automatically through cookies and similar technologies.
How we use your information
- To process, fulfil and deliver your orders and communicate with you about them;
- To provide customer service and respond to your enquiries;
- To send you marketing communications where you have opted in, including promotions, new products and sales;
- To improve and personalise your shopping experience;
- To detect and prevent fraud and to comply with our legal obligations.
How we share your information
We share your information only as needed to run our business, including with:
- Shopify, which powers our online store and processes orders and payments on our behalf. You can read Shopify's Privacy Policy at https://www.shopify.com/legal/privacy.
- Payment processors, to securely handle transactions;
- Shipping and fulfilment partners, to deliver your orders;
- Service providers who assist with marketing, analytics and customer support;
- Authorities or third parties where required by law or to protect our rights.
We do not sell your personal information.
Payment security
All payments are processed securely. Card data is encrypted and handled in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is only kept for as long as necessary to complete your purchase.
Cookies
We use cookies and similar technologies to operate the Site, remember your preferences, analyse traffic and support marketing. You can control cookies through your browser settings, though some features of the Site may not function properly without them.
Marketing
If you have opted in to marketing, we may send you emails about promotions, new products and sales. You can unsubscribe at any time using the link in any marketing email or by contacting us at hello@maddyparis.com.
Your rights
Depending on where you live, you may have the right to access, correct, update or delete the personal information we hold about you, to object to or restrict certain processing, and to withdraw consent. Residents of the EU/UK (GDPR) and California (CCPA) have specific rights, including the right to request details of the personal information we hold and to request its deletion. To exercise any of these rights, contact us at hello@maddyparis.com.
Data retention
We keep your personal information for as long as necessary to fulfil the purposes described in this policy, including to meet legal, accounting or reporting requirements.
Third-party links
The Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies.
Children's privacy
Our Site is not directed to children under the age of 16 and we do not knowingly collect personal information from them.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at hello@maddyparis.com.
